On-Demand

Remote Support Solution

REMOTE SUPPORT

On-demand remote support solution. Connect to their PC or Mac via the web over a secure connection.

SIMPLE FOR CUSTOMERS

Customer can download the application by using the shared link or by entering a code to start the remote access session.

MULTI-SESSION HANDLING

Each technician can attend to multiple support requests, assigned to them, simultaneously.

SECURE REMOTE SUPPORT

All support sessions initiated use 256 bit encryption. Customers can disconnect the session at anytime.

VIDEO OR TEXT CHAT

Engage with customers using video or text-based chat.

REMOTE ACCESS FEATURES

Use remote access features like file transfer, multi monitor support, remote sound and whiteboard.

FREE with a PLUS membership