Offer Your Clients Out of Hours IT Support

And Earn While You Sleep

Give your clients round-the-clock support without running a round-the-clock team.

Our out-of-hours service is designed for IT providers who want to extend their support offering, protect client relationships, and keep operational costs under control. Plus, we pay 10% commission on all revenue from your clients.

Stop carrying the on-call burden

Evenings, weekends and holidays are the hardest (and most expensive) hours to cover. Staffing night shifts, managing rotas, and dealing with burnout can quickly eat into margins.

We provide the extra coverage you need — as an add on to your existing support service.

You remain the primary provider. We just handle the unsociable hours.

What this gives your business

Lower staffing costs
No need to recruit, train and manage a night team or pay expensive on-call allowances.

Happier engineers
Remove the stress of overnight alerts and weekend callouts. Your team starts the day fresh and focused.

Stronger client retention
Emergencies don’t wait until morning. Fast response protects trust.

Scale with confidence
Take on clients who require extended or 24/7 coverage without increasing overhead.

An additional revenue stream
Get 10% of all income generated from your clients with a simple referral code.

How the service works

After your helpdesk closes, direct your clients to our dedicated portal or phone line.

Client pays us directly for immediate assistance.

We resolve critical incidents and keep services running overnight and at weekends.

You get 10% of the revenue and full reporting.

Your clients get continuity. Your team gets breathing room and all without the costs involved in setting up a dedicated service.

White label option also available, please contact us for details.

Ideal for IT providers who want to:

Offer extended support hours without hiring

Reduce on-call fatigue and burnout

 Improve response and customer retention.

 Keep costs predictable and controlled

Add an additional passive revenue stream. 

Extend your support hours — not your payroll.

Add reliable out-of-hours cover and keep your business running efficiently 24/7.

For more information check out the FAQs or contact us.

Request a referral code.

Please fill in the form below and we will send you a code along with a phone number to pass on to your clients.
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Out of hours service FAQ

Why use the out of hours service?

Evenings, weekends and holidays are the hardest, and most expensive hours to cover. Staffing night shifts, managing rotas, and dealing with burnout can quickly eat into margins. We provide the extra coverage you need  as an add-on service to your existing support desk. 

Of course, you could simply expand your own operating hours but that will come at a much higher cost. 

Who provides the service?

All support requests will be answered by multi skilled, professional support staff with at least 3 years experience. All speak excellent English. 

I'd rather clients didn't know that another company is answering support calls. Is there a white label option?

Yes, there is a fully integrated service available, including answering calls in your company name. Please contact us for details. 

How do I know you won't steal my clients?

We won't contact your clients in any way what so ever, other than to answer their immediate queries.

How is the service paid for?

Your clients pay us directly by credit or debit card. You receive a 10% commission payment on all revenue generated via your referral code. 

Do you offer onsite service?

Yes, but this isn't guaranteed. We will always try to push the client back to you as soon as possible.